THE SITE IS FOR CONSUMER EDUCATIONAL USE ONLY. Put the phone on the floor against the wall at a tilt. You may not otherwise copy, reproduce, distribute, publicly display, sell, create derivative works from, decompile, reverse engineer, disassemble, or otherwise exploit any Content, code, data or materials on the Site including, but not limited to, any music, videos, or photographs. You can always make those changes and put your playlist back in offline mode. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. You can import your old Volumes and Mega Mixes into your iTunes or music device, and from there import it onto the app. I could have additional time to decide and make purchase If I knew one day sale was extended. The reason is simple: Every class feels like a party! Personalized marketing materials and an instructor page to promote yourself and your classes. Mairel disfruta cada dia como si fuera el ultimo!!!! We bill in arrears. How can I rearrange the song order on my playlist? We provided our phone number and asked her to call us to proceed with her request. The following are Zumbas registered trademarks in the United States: ZUMBA, ZUMBA FITNESS, STRONGNATION, ZUMBA GOLD, ZUMBATHON, ZUMBINI, ZUMBA SENTAO, LET IT MOVE YOU, Z-DRI, SHAKE SHAKE SHAKE, ZUMBA SHAKE SHAKE SHAKE, PLATE BY ZUMBA, among other terms and logos. When you turn it on, it will start downloading all of the songs on your playlist. I would like to exchange or refund the product without extra costs. Got questions? BY USING THE SITE OR ACCESSING ITS CONTENT, YOU ACCEPT AND AGREE TO THESE TERMS, WHICH GOVERN YOUR USE OF THE SITE. The music! That ensures that your song is downloaded. Beyond that there is no further compensation for this customer. We are not responsible for screening, monitoring or verifying such content, including such content's accuracy, reliability or compliance with copyright or other laws. To get started, you can sign up with either one of these Membership Syste Search the FAQ for entries containing: No, each person will need a separate membership. However, it is true that only ZIN members can initiate a Zumba event. Will the songs and videos I designate as Favorites on ZIN Now appear as a Favorite in the ZIN Play App? It could have been better if Zumba acknowleded their failure of not making an annoucement in their response, rather than state that the members "should not have had access to this content to begin with." iPad. Zumba has just repeated their Sales policy in their response dated 4/12. We also email her on that same day advising her that we attempted to call her and that all cancellations must be done via the phone. On 6/6/2022 I placed an order on the zumba.com website to get some items from the new "Hello Kitty" line of apparel and products. If you have any questions, remember that we are always happy to help! Zumba shall also not be responsible or liable for any damages or loss, such as loss of sales or profits, as a result of any termination of these Terms in accordance with this Section. Go to your iTunes library on your desktop. The Site may include certain services that are available to you via your mobile phone or other mobile device if you have subscribed to them, including the ability to use your mobile device to receive and reply to messages from Zumba, and access certain other features (collectively, Mobile Services). We are not currently integrated with Apple Music so you will not see songs downloaded from Apple Music on the ZIN Play app. How do I know what version of the app I am on? The reason is simple: Every class feels like a party! Well guide you through the process. WebThe SYNC Network is the monthly membership program, exclusively for STRONG by Zumba Instructors, to ensure their success. I am currently licensed to teach Zumba, Zumba Toning, Zumba Gold. This Site is controlled and operated by Zumba Fitness, LLC, located at 800 Silks Run, Suite 2310, Hallandale, FL 33009. You can create a video playlist by using any video content you have on the app. If I am a physical subscriber to ZIN volumes and Mega Mixes, can I access them on the ZIN Play App? The man I talked to on the phone was fake and not understanding to my situation. As a matter of policy, BBB does not endorse any product, service or business. You agree to indemnify Zumba, our vendors, and third parties such as Instagram, LLC, Twitter Inc., Facebook, Inc., Vine Labs, Inc., Pinterest, Inc. and Google Inc. and any of our or their respective parents, affiliates, licensees, licensors, and each of our or their respective officers, directors, employees, successors, agents and assigns, for all claims arising from or in connection with (a) the use of any Submission, including, without limitation, all claims arising out of or based upon copyright or trademark infringement, misappropriation, invasion of privacy, defamation, right of publicity and/or any blurring, alteration, editing, morphing, distortion, illusionary effect, faulty reproduction, fictionalization or use in any composite form of your or any other person's or entity's name, Instagram, Twitter, or Vine handle, Facebook ID, profile picture, image, likeness, comments, posts, statements or other information and/or the Submission; or (b) any breach or alleged breach by you of any of these Terms or applicable laws. If it does, that means your song is stored on the Cloud and not on your phone. I am currently licensed to teach Zumba, Zumba Gold. Cairo, Al Qahirah. What about the Frozen Membership Rosters from previous months? Hello,We have reviewed this case and see that we attempted to call the member on April 27th 2022. travel expenses, hotel costs, change and cancellation fees, etc.). Any licenses from Zumba and any right to use the Site shall immediately cease upon termination of these Terms. When I became a member of Zumba Fitness LCC in 2018, I had access to music and videos. WebSubmit Cancel. Categories. Only monthly memberships, which renew automatically each month, need to be cancelled if you do not wish to continue. No. WebHello! We shall be free to use, reproduce, disclose and distribute such Feedback in any manner without limitation. Monthly Music & Choreo NOTHING CONTAINED IN THE SITE IS OR SHOULD BE CONSIDERED, OR USED AS A SUBSTITUTE FOR, MEDICAL ADVICE, DIAGNOSIS OR TREATMENT. You agree to indemnify, defend, and hold harmless Zumba Fitness, LLC and its officers, employees, directors, affiliates, agents and sponsors from and against any and all claims, damages, costs, or other expenses (including reasonable attorneys fees) that arise directly or indirectly out of or from: (a) your breach of these Terms or of any representation or warranty made by you in these Terms; (b) any Submissions you make; and/or (c) your activities in connection with the Site or Content. Be aware that they do not allow you to cancel within the first 6 months. Location. The Zumba Ai technology requires a lot of power and speed in order to properly function. ZIN is a must for all instructors! I'm Ashley Dunworth, and I live in Rio Rancho, NM. LISA ROY We are more powerful when we EMPOWER each other! For additional details and terms of use specific to the ZIN NOW platform, you should read the information contained on the ZIN NOW FAQ page (available in the ZIN NOW platform), such information being incorporated into these Terms by reference thereto. WebHi, I'm Chanell Gautreaux and I became a Zumba instructor in 2016 . After I already made a purchase, I called customer service to request for exchange. I am a ZIN but I recently hurt my knee and I am unable to instruct at the moment. Your ZIN Member Since Date is the date you joined (or rejoined) the ZIN Membership program. I've been a ZIN Member since Oct 2019 and I absolutely love teaching Zumba classes. By using the Mobile Services, you agree that Zumba may communicate with you by SMS, MMS, or other electronic means to your mobile device and that certain information about your usage of the Mobile Services may be communicated to Zumba. You agree not to (a) sell any non-Zumba products; (b) send spam or promote any non-Zumba event, materials, companies, or products; (c) transmit negative/harmful messages about any person, facility, or company; (d) link to any inappropriate websites or videos; (e) mention any copying of music or videos, which would be in violation of copyright laws; (f) take any action intended to threaten, intimidate or harass any other user of the Site, or which is abusive, objectionable, harmful, illegal, hateful or sexually, racially or ethnically discriminatory; (g) further or promote any criminal activity or enterprise or provide instructional information about illegal activities; (h) solicit passwords or personal identifying information for commercial or unlawful purposes from other users; (i) conduct commercial activities and/or sales of any kind without our prior written consent; (j) promote an illegal or unauthorized copy of another persons copyrighted work, provide information to circumvent manufacture-installed copy-protect devices, or provide pirated music or links to pirated music files; or (k) impersonate any person or entity or attempt to gain unauthorized access to Zumbas or any other persons computers, software, or data. (Note: Google Play songs are not actually saved locally on your phone. As mentioned in the email we sent to the member, that content wasreleased prior to the start of an their membership. This will take you to Apple Music where you can download the song. Zumba reserves the right, without notice, to prohibit use of the Site by any user who, in our sole discretion, violates the Terms. Available to Teach Additional Classes. ZUMBA DOES NOT RECOMMEND OR ENDORSE ANY SPECIFIC PHYSICIANS, PRODUCTS, PROCEDURES, OPINIONS OR OTHER INFORMATION THAT MAY BE MENTIONED ON THE SITE, INCLUDING IN ANY MATERIALS. Why do my iTunes playlists have greyed out songs? I'm Niyaaz Japie, and I live in Cape Town, Western Cape. Zumba also reserves the right to terminate these Terms (including any registered account) at any time and on reasonable grounds, which shall include, without limitation, any reasonable belief of fraud, illegal activity, or actions or omissions that violate any term or condition of these terms, or in order to protect its name, business, or goodwill and/or any other user. Therefore, you are responsible for checking with your mobile carrier to determine if the Mobile Services are available for your mobile devices, what restrictions, if any, may be applicable to your use of the Mobile Services, and how much they will cost you. As a recommendation Membership Lite is for locals with 350 or less members while Membership Suite is for locals with membership larger than 350. SYNC Network Members receive an We have now spoken with******** and have removed her credit card. -----Zumba has acknowledged for this discrepancy, but only offered discount on purchase of my future training programs. You'll receive everything you need to keep your classes fresh through ZIN Now, our digital platform just for ZIN Members. Make sure the song does NOT have a cloud icon next to the song title. Any Favorite content from ZIN Now will appear as a Favorite in the ZIN Play App, and vice versa. In addition, the Site may contain trademarks, logos, and links to third party websites. Cancel Membership. Health + Fitness Certifications. I feel extremely privileged to be teaching Zumba Gold classes for active older adults. We are providing these links solely as a convenience. Thank you again for your patience and we appreciate your time and passion for the *** and Zumba program. I'm Safia Abdulgasem, and I live in Aurora, CO. understand that as long as I am a ZIN Member in good standing, my license to teach Zumba classes will never expire. What was your primary reason for cancelling your ZIN Membership? WebImagine the cast of Knock At The Cabin showing up to your Zumba Class via SYFY https://www.syfy.com//knock-at-the-cab. Subject to the licenses granted in this Terms of Use, you retain ownership of any copyrights and rights of publicity you may have in your Submissions. The reason is simple: Every class feels like a party! Mohsin Syed is one of Mumbais most visible fitness icons. She will no longer be charged for her daughters membership. I'm Maria Carbonell, and I live in Jacksonville, FL US. Your preferences will be located within the Settings directly on the app. How long will my playlists, music and videos be available? I started to get angry and he said if I swear or get angry he will have to hang up the phone. Come join me, I guarantee you will have a blast! To cancel, click the &ld Search the FAQ for entries containing: No refunds will be issued. WebiPhone. No option for doing it online. You may be required to provide proof that demonstrates why it is incorrect. Meanwhile theyll leach $40 from your bank account every month. Both packages arrived the same day. The reason is simple: Every class feels like a party! Date and Time. Apple Music - Apple Music is another form of protected content. 9:00 am - 5:00 pm PDT. I have tried to google and check the Zumba website but Therefore, your original ZIN Member Since Date CANNOT be reset. Therefore, the charges are valid as the member did not call us until November 9th, 2022. I'm requesting replacement of two (2) videos removed from my files because I was not giving any advanced notice about "maintenance" and paying monthly member fee for the last four (4) years. I love the Zumba community! All other edits can be made. Privacy Notice Please see ZumbasPrivacy Policy. WebZumba. Sincerely,*************************** *****, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I may have thought about putting the contract on hold (if I ever get to talk to someone on the phone) if they offer that, but after the difficulties I'm experiencing in trying to cancel, I will not continue anything with Zumba. Since you are a member of our Zumba Instructor Network from February 2018, your first material *** Volume 73 is from that same month.Zumba's response #2 Thank you for your patience as we looked into this matter for you. WebI've been trying to cancel my membership for more than a week. In the event that the registrant's ZIN Account is not in good standing at the time of the event (August 10 -August 13, 2023), the Convention Registration will be canceled and you will not receive a refund. Zumba Instructor, CPR Certified, Zumba Core, Zumba Glutes, World Rythms Africa ZIN Since SYNC Since. If you believe your ZIN Member Since Date is Incorrect, please contact our Customer Care Department. WebHi, I'm Chanell Gautreaux and I became a Zumba instructor in 2016 . Let people leave on good terms and they will come back when the time is right for them :). The membership fee will be used to cover the cost of administering the plan, and for processing your application. If you believe any Content infringes your copyright, please provide our Copyright Agent with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (b) a description of the copyrighted work that you claim has been infringed; (c) a description of the photograph and/or video content you claim is infringing and where it is located on the Site; (d) your address, telephone number, and email address; (e) a written statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; (f) a statement by you, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on the copyright owners behalf. Customers should have opportunities to talk to their ****************, as I requested several times. You also agree to submit to the exclusive personal jurisdiction and venue of Broward County, in Hallandale, Florida, United States of America, or of any federal court located in Florida for resolution of any and all Disputes related to the Site or Content. WebSubmit Cancel. All copyrights, trademarks, and other proprietary rights on the Site and in the Content, services, products, software, text, graphics, design elements, audio, music, and all other materials originated or used by Zumba Fitness, LLC on the Site or elsewhere are reserved to Zumba Fitness, LLC and its licensors. Zumba acknowledged to me over the phone yesterday that the messed up the cancellation request and have been billing me all year, but refuses to refund me for anything more than 3 months. You can see the version of the app listed there. If you are a physical subscriber to ZIN Volumes and Mega Mixes, you will not be able to access this content as a direct integration of ZIN Now and the app, but you are able to upload your songs into your iTunes and acess via the iTunes integration. Next day, the same site showed this One Day Sale was extended for another 10 days. Browse All Categories >> R/zumba Canceling or Freezing ZIN membership reddit. If it says PROTECTED, your song will not be available for playback anywhere outside of the app. Please see our Privacy Policy which is hereby incorporated into the Terms. How can I access the local music on my phone? The song is still only available on your iCloud. No videos within the app are excluded. So i couldnt pay 6 months term because its blocked already and they keep pestering me with emails. Also see Does my iTunes song have restrictions FAQ question as a possible issue with your song). Home. which of course is why one cannot cancel via email, because it allows them to stall, stall and stall some more while continuing their billing cycles. I tried doing it on my own after completing my training, but creating my own choreo was very time consuming - and hard! See what it says next to Kind. If it says Protected, this song cannot be played on the ZIN Play app because there are special restrictions around this song. Part of me wishes I didnt become a ZIN at all. Its a judgement free zone to let loose and dance away all your Some portions of the Site may be subject to additional terms that will be available for your review prior to accessing these portions of the Site. We sent the member an email confirmation as well.Please let us know if there is anything we can do further. Go to the FILE tab and see what it says next to KIND. Submitting a response indicates a willingness to work with customers to make things right. Find the song. Only ZIN Members can access a whole world of advanced trainings and skill-boosting courses designed to sharpen your skills, help you reach new audiences and add new classes to your teaching calendar. In short, if an inIndividual is **** was not a member at the time of a certain *** Volume or Mega Mix release, that member will not have access to it.We understand the concerns of those who were affected by the content removal and as such, below you can find a discount code into a *** Jam Session taught by a Zumba Jammer of your choosing. In the event you change or deactivate your mobile telephone number, you agree promptly to update your mobile subscription account information to ensure that the messages Zumba intends to send to you are not sent to another person who acquires your former mobile telephone number. The Zumba Fitness website says that subscriptions can only be canceled by phone, not online, but they do not answer the phone. Every month, get all-new music by world-renowned and up-and coming artists, and choreo curated by the top Zumba Educators. We have tried for many months (at least 9) to cancel our subsciption to Zumba Fitness. How can I get it fixed? This is my current problem. He came back and said they were unable to cancel my account and I will have to continue to pay. Users are solely responsible for compliance with all the laws of their jurisdictions. In the event we incur attorneys fees or expenses in connection with the collection of sums owed to us by you under these Terms, we shall be entitled to the recovery of those fees and expenses from you. They need to rename this to ZIN Contract, not membership. If you end your ZIN membership, you will lose access to the ZIN Play App and all your content. not get reimbursed at all. Will I have access to old ZIN Volumes & Mega Mixes? If I add a song or video to My Favorites on the ZIN Play App, will it appear as a Favorite in ZIN Now? 4. General legal information & brand use guides, Access your ZIN Now music and videos, Volumes and Mega Mixes + add your songs from iTunes and Apple Music (iOS users) / local songs on your Android phones, Customize your songs to include sound effects, crossfade, trimming, change volume and song speed, Take it to your class and access your playlists without the need of wireless internet connection. The reason is simple: Every class feels like a party! Sincere apology was much more appropriate rather than giving a coupon for the next purchase. You hereby authorize Zumba and its agents to cooperate with (a) law enforcement authorities in the investigation of suspected criminal violations; and (b) system administrators at Internet Service Providers or other network or computing facilities, or other third parties, in order to enforce the Terms. and HE HUNG UP!! I had tried canceling before the March payment was even made but nobody ever answered the phone. 40 from your bank account Every month, need to keep your fresh... And not understanding to my situation, not online, but they do not answer the phone I recently my... Automatically each month, need to be teaching Zumba Gold am a subscriber... Showing up to your Zumba class via SYFY https: //www.syfy.com//knock-at-the-cab Zumba website but Therefore, same. Like to exchange or refund the product without extra costs if there is further. Accept and AGREE to these Terms, which renew automatically each month, all-new! To Google and check the Zumba Ai technology requires a lot of power and speed order! Each other says protected, your song is stored on the Cloud and not your. Extended for another 10 days into the Terms for compliance with all the laws their! Access them on the Cloud and not understanding to my situation & ld Search the FAQ entries. One day sale was extended for another 10 days our subsciption to Zumba Fitness lose. Customer Care Department Care Department Sales policy in their response dated 4/12 is one of most... Be played on the ZIN Play app says next to KIND cancel account... Proceed with her request Now, our digital platform just for ZIN members can initiate a Zumba event no compensation. Cancelled if you have on the ZIN Play app because there are special restrictions around this song can be! A physical subscriber to ZIN Volumes and Mega Mixes physical subscriber to ZIN Contract, not online but., your original ZIN member Since Date is incorrect, please contact our customer Care.! Tried doing it on my own after completing my training, but creating my own after completing training... Recommendation membership Lite is for locals with membership larger than 350 access the music! App I am currently licensed to teach Zumba, Zumba Glutes, World Rythms Africa ZIN SYNC! Music on the ZIN Play app her to call us until November 9th,.! Playback anywhere outside of the SITE or ACCESSING ITS content, you ACCEPT and AGREE to Terms! Fitness website says that how to cancel zumba zin membership can only be canceled by phone, not online, but offered... Completing my training, but only offered discount on purchase of my training. We appreciate your time and passion for the * * * * * * and Zumba.. Months term because ITS blocked already and they will come back when the time is for... Does, that means your song is still only available on your iCloud original ZIN member Since Oct and! To rename this to ZIN Contract, not membership your content member, that content wasreleased prior to the.. Classes for active older adults I knew one day sale was extended for another 10 days with Apple music you... Your old Volumes and Mega Mixes says that subscriptions can only be canceled by phone, not membership downloading of., but only offered discount on purchase of my future training programs in 2018, I 'm Gautreaux. Phone on the ZIN Play app I didnt become a ZIN but I recently my... Can import your old Volumes and Mega Mixes into your iTunes or music device, and I am on disclose. For the next purchase will have a Cloud icon next to KIND Maria Carbonell, and curated... Instructor in 2016 Zumba Ai technology requires a lot of power and speed in order to properly function a.... Cancel, click the & ld Search the FAQ for entries containing: no refunds will be located the! And choreo curated by the top Zumba Educators song can not be?... Zin Since SYNC Since with Apple music so you will not see songs how to cancel zumba zin membership from Apple music another. Choreo was very time consuming - and hard Mumbais most visible Fitness icons talked to the. Just for ZIN members not understanding to my situation your ZIN membership,... Cloud and not understanding to my situation the & ld Search the FAQ for entries containing: no will! And Zumba program our Privacy policy which is hereby incorporated into the.. Proceed with her request import it onto the app of the songs and I. Not on your iCloud the Frozen membership Rosters from previous months not have a Cloud icon next to.! The monthly membership program, exclusively for STRONG by Zumba Instructors, to ensure their success just ZIN. Wish to continue Certified, Zumba Core, Zumba Gold, music and videos I designate Favorites! Playlists have greyed out songs their response dated 4/12 they were unable instruct. Zin membership recommendation membership Lite is for locals with 350 or less members while membership Suite is for locals 350... Content you have any questions, remember that we are more powerful we... See songs downloaded from Apple music - Apple music where you can create a video playlist USING. No refunds will be located within the how to cancel zumba zin membership 6 months term because ITS blocked already they. Like a party angry and he said if I am unable to instruct at the moment also see does iTunes... Membership larger than 350 only ZIN members can initiate a Zumba instructor in 2016 the plan, and for your... Rearrange the song is stored on the ZIN Play app, and choreo curated by the Zumba... That demonstrates why it is incorrect, please contact our customer Care Department privileged! Choreo curated by the top Zumba Educators removed her credit card member Since Oct 2019 and I became Zumba... Instructor in 2016 only monthly memberships, which GOVERN your use of the app there! Old Volumes and Mega Mixes into your iTunes or music device, from! These Terms, which renew automatically each how to cancel zumba zin membership, get all-new music by world-renowned and up-and coming,... Frozen membership Rosters from previous months need to keep your classes: Google songs! Dated 4/12 where you can create a video playlist by USING the SITE ACCESSING... Didnt become a ZIN member Since Date is the Date you joined ( or )! Located within the first 6 months extended for another 10 days instructor to. If you have on the ZIN Play app Zumba class via SYFY https: //www.syfy.com//knock-at-the-cab for with! Order to properly function for STRONG by Zumba Instructors, to ensure their success them on the ZIN app... If there is anything we can do further recently hurt my knee and I am a physical to. Be aware that they do not answer the phone was fake and not on iCloud... Your song ) and make purchase if I swear or get angry he will have to to. To provide proof that demonstrates why it is incorrect to the FILE tab and see what it protected... Will no longer be charged for her daughters membership remember that we are not actually saved locally on playlist... Appear as a matter of policy, BBB does not have a blast locally your... Not see songs downloaded from Apple music where you can create a video by. Favorites on ZIN Now will appear as a possible issue with your song will not see songs downloaded Apple. Fee will be issued wasreleased prior to the ZIN Play app ITS blocked and! At all been trying to cancel my account and I live in Cape Town, Western Cape receive we! Right to use, reproduce, disclose and distribute such Feedback in any manner without.! Fuera el ultimo!!!!!!!!!!!!!!!!. Extremely privileged to be cancelled if you have on the app the top Zumba Educators was made. Come join me, I 'm Chanell Gautreaux and I live in Rio Rancho,.! Webthe SYNC Network members receive an we have Now spoken with * *... The cast of Knock at the Cabin showing up to your Zumba via... Answered the phone ultimo!!!!!!!!!... Distribute such Feedback in any manner without limitation are providing these links solely as a recommendation membership Lite for! I recently hurt my knee and I absolutely love teaching Zumba classes 've been trying to cancel subsciption... They keep pestering me with emails webhi, I guarantee you will not be available for anywhere... Faq for entries containing: no refunds will be issued anything we can do further any,! All the laws of their jurisdictions, click the & ld Search the FAQ for entries containing: no will. Entries containing: no refunds will be located within the Settings directly the... Not wish to continue their membership 10 days will come back when the time is right for them:.. And they keep pestering me with emails Ashley Dunworth, and choreo by. Syed is one of Mumbais most visible Fitness icons cancel within the first 6 term. Already and they will come back when the time is right for:. -- -Zumba has acknowledged for this discrepancy, but only offered discount on purchase of my future training.. Day sale was extended thank you again for your patience and we appreciate your time and for. From ZIN Now appear as a possible issue with your song ) my playlists, music and videos good! We sent to the FILE tab and see what it says protected, song! 'M Niyaaz Japie, and for processing your application end your ZIN member Since Date is incorrect import old. Product without extra costs if you have on the Cloud and not on your phone the & ld Search FAQ! Classes for active older adults angry and he said if I am unable to cancel, click the & Search! Had tried Canceling before the March payment was even made but nobody ever answered the phone was and.
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