Typically, the transfer of tickets and payment processing can take anywhere from a few hours to several days. I don't think it's ask him too much Read full review of Ticketmaster Helpful? If you bought tickets by phone, create a My Ticketmaster account now! Sellers are automatically notified when an order for their tickets is placed, and must confirm the order to finalize the purchase. (c) to the extent that any increase in any loss or damage results from your negligence or breach by you of any of the terms of this Ticket Exchange Policy and/or any other applicable terms and conditions and/or any applicable laws or regulations. Unfortunately, no. 10.3 Where Resale Tickets are being fulfilled by way of physical tickets (as opposed to via e-delivery) you are responsible for providing a safe and secure delivery address and ensuring that you are available to take delivery of the Resale Tickets (which may be delivered by any postal or courier provider). You can also contact them directly if you prefer a traditional way of doing things or if you bought your ticket from a third-party seller. It knew that you had closed your account and should have contacted you to make alternate arrangements. Clauses references in these terms and conditions are references to the clauses of these terms and conditions of this Ticket Exchange Policy. Home Help Center. Please note, if you receive a notification of a failed delivery, you must notify us of the same within 30 days of your "Dispatch Confirmation Email" being sent in order to be considered (we are unable to investigate any failed delivery issues after this period). Note: New tickets must be indicated by a blue dot on the seat map. Instead, it sat on your. Tap Tickets in the navigation bar at the bottom. If you are no longer interested in attending the event or using the tickets you originally purchased, we welcome you to list your unwanted tickets for sale on our website. Gift cards cannot be used to make payments for Resale Tickets. 6. Single (non-subscription) tickets for Broadway shows cannot be exchanged. Some third-party sellers can adjust your ticket for you, but it almost always comes at a fee. 15.6 We are a member of the Society of Ticket Agents and Retailers (, 15.7 Although this does not restrict your rights to pursue court proceedings, if we are unable to settle any dispute by negotiation with you within 28 days, you and we may attempt to settle it by mediation via a referral to STAR. You can also modify your ticket on either parks official app youll just need to create an account to use this feature. 0 0 Share 16.4 If any provision of this Ticket Exchange Policy is or becomes illegal, invalid or unenforceable pursuant to the law of any applicable jurisdiction, this shall not affect or impair the legality, validity or enforceability in that jurisdiction of any other provision of this Ticket Exchange Policy. If modifying your ticket is not enough and you want to cancel it altogether, there are a few things you need to understand. 16.1 If we delay or fail to enforce any of the provisions of this Ticket Exchange Policy, it shall not mean that we have waived our right to do so. If a buyer does not opt to cancel their order, then the transaction will proceed as normal (and you (seller) will not be able to cancel your original Primary Tickets order in such circumstances). If the price is different it will have us collect or refund the difference and print new tickets. What is the Ticketmaster refund and exchange policy? When you buy a Resale ticket, we do our best to reissue them in your name. (j) You will require an Adyen MarketPay account in order to receive payment for any Resale Tickets you sell and therefore agree to be bound by. NetworkBuildz aims to help people to connect, communicate and collaborate in secure and better way. 3.5 Please note: We facilitate sale/purchase transactions between buyers and sellers, we are not a party to the sale/purchase contract between a buyer and a seller of any Resale Tickets. Can You Change Universal Studios Ticket Date? Now Select the preferred Payment receiving method on your screen. If your event has been cancelled or isn't going ahead on the date originally planned, you'll be able to find more information on our Event Status Updates page. 13.2 You represent and warrant that in using our website and the Ticket Exchange, you shall comply with all applicable laws and regulations, along with the terms of this Ticket Exchange Policy and any other applicable terms and conditions. If you wish to upgrade a ticket, this can be done subject to availability. After the switch, you will enter the email address you use to access the community in order to reset your password. 11.6 To claim a refund under clause, 11.2, 11.3, 11.4, please follow the instructions we provide to you or apply in writing to: Ticketmaster Ticket Exchange Returns, c/o Ticketmaster UK Limited, PO Box 798, Manchester, M60 1WU (or such other address as notified to you by us). 2.2 You are solely responsible for maintaining the security of your user name and password and for all activity that occurs on your account. It is your responsibility to ascertain whether an event has been cancelled, rescheduled or altered and the date and time of any rescheduled event. Similarly, the Ticketmaster Fan Guarantee program also does not cover exchanging tickets for another event. (d) the Ticket Exchange functionality needs to be disabled for an event or for particular tickets for any reason (in which case all affected Resale Ticket listings will automatically be delisted or suspended and orders already placed will be cancelled and refunded to the relevant buyers). (a) all live listings for the event (i.e. We believe bragging rights are in order. Only they would be able to help you out if there is any chance to make changes into tickets date. 13.4 If you are using the Ticket Exchange in the course of a business, you hereby indemnify and hold the Indemnified Parties harmless against all losses, damages, expenses (including reasonable legal fees), liabilities, claims and/or demands suffered) that arise out of any third party or government authority claim that involves, relates to or concerns any local, regional or national tax obligation or amounts due or owing pursuant to any tax regulation, order, law or decree, or any dispute concerning the tax status of you or us. Ticketmaster Tickets Exchange Requirements: Your new tickets must be of equal or greater price than your current tickets, for the same event, venue, and date. Under no circumstances shall we be liable for death or personal injury suffered by you or your guests arising out of attendance at an event, unless caused by our negligence. 392260 Views Oct 21, 2022 Article. Yes. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. 9.1 All prices for Resale Tickets offered for sale on the Ticket Exchange are inclusive of VAT and are broken down as follows: (c) any per-order handling and/or delivery fees (. Purchasing Tickets. Select the ticket group you'd like to sell. Most promo tickets have detailed terms of use and are likely only valid for a specified period of time. In particular, please ensure that you provide us with a valid email address as this is our preferred method of contacting you. Your order must not contain VIP, premium tickets or additional non-refundable items like merchandise. It allows users to purchase tickets for concerts, sports events, theater shows and more such events. Less missing out, more going out. Why TicketMaster Changed (or downgraded) My Seats! 9.8 Upon entering payment details and clicking "buy now", you are expressly authorising us, acting as disclosed agent on behalf of the seller, to debit or authorise payment via the method of payment provided by you. 9.3 Sellers may also increase or decrease (within certain boundaries) the Sale Price of listed Resale Tickets at any time prior to an order being submitted. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Always contact the appropriate Universal park to confirm the details of your particular pass. 2a, tickets cannot be exchanged or refunded and are not included within the right to annul. I have a problem with Ticketmaster Select the option you are having issues with and help provide feedback to the service. (b) You may not list Resale Tickets for sale above the price that you paid for the tickets. Make Your Reservations Early and Adjust Accordingly. There isnt much you can do if have bough the tickets for wrong date on Ticketmaster if concert or event is set for multiple days. If you are not contactable within our required timeframes, this may lead to order cancellation and/or the terms of clause 8 will apply. With undated multi-day passes, they may not expire, but use-by dates kick in after your first visit. Please see one of our theatre managers if you have any questions regarding 3-D . You should contact us using our. 9.15 Please note, all seating maps and charts displayed during the purchase process are for guidance only and reflect the general layout for the venue for particular events. skip to content. A legally binding contract between you and the seller is formed upon the issuing of the order confirmation. 9.12 It is prohibited to obtain or attempt to obtain any Resale Tickets through unauthorised use of any robot, spider or other automated device or software, or any other illegal or unauthorised activity. Click the button to transfer tickets and follow the simple steps onscreen to transfer to your friends. 4.1 You will only be able to list a Resale Ticket for sale if you purchased it as a Primary Ticket on the UK Ticketmaster website or app, and the Ticket Exchange functionality is available in relation to those Primary Tickets in your Ticketmaster account. To increase your odds of changing or canceling your itinerary without a penalty, tweak your plans within 24 hours of making your reservation to . 14.2 To the maximum extent permitted by law, we (including our affiliates, parent undertakings, subsidiaries, and their respective officers, directors, employees, agents, legal representatives and sub-contractors) and our relevant Event Partners, shall not be liable for any indirect or consequential losses or loss of data, profits, revenue, earnings, goodwill, reputation, enjoyment or opportunity, or for distress, or any exemplary, special or punitive damages, arising directly or indirectly from your use of the TM Services and/or any listings, sales or purchases made under this Ticket Exchange Policy. In such unfortunate circumstances, you can contact the airline to request a free . However, we will try to assist with resolving any such disputes; please see clause 15 for further details. Inside your account, locate your order and choose Transfer Tickets, select who you'd like to send them to and how they should be delivered (send link via text message . There are some cases that an airline might deem eligible for free change or cancellation even on non-refundable tickets. 5.1 When a buyer confirms that they want to purchase any Resale Tickets and makes payment, the order will be processed, and you will receive an "order confirmation" notification. These are generally in extraordinary circumstances, particularly in the case of a death in the family. You will enter your community username and new password and done! 3. 16.7 Any notice provided under this Ticket Exchange Policy shall be delivered upon receipt and shall be deemed to have been received at the time of delivery (if delivered by hand, registered post or courier) or at the time of transmission (if delivered by email). Steps to Exchange Tickets on Ticketmaster: Below are the in details steps to help you out on exchanging or upgrading the seats on Ticketmaster: You will be able to exchange or upgrade your Ticketmaster tickets only if the event is at least 24 hours away and also if you purchased your tickets directly from Ticketmaster. BUYER TERMS (BUYING AND USING RESALE TICKETS). I think that's why it doesn't work with unlimited because we can't refund those tickets 2 [deleted] 3 yr. ago Ooohhh good to know! If an error results in an incorrectly confirmed order, we will inform you as soon as possible and give you the option of confirming your order with the correct detail or cancelling your order (in which case you will receive a full refund). How to Fix Facebook Marketplace Newly Listed Not Showing, How to Delete Zelle recipient in Chase Bank App, How to Fix Ticketmaster Pardon the Interruption Error, How to Transfer Tickets on Ticketmaster, Step by Step Process. We'll let you know if you qualify when you submit your request. I have Hamilton tickets for September that were origanally for April 2020. Once this happens, you are backed by our 100% Buyer Guarantee and the seller is guaranteed payment in exchange for fulfilling your order. AA/001 Ticket Transferability All AA/001 tickets are non-transferrable (cannot be exchanged for another ticket issued in another passenger's name). Login to your Ticketmaster Account. However, some tickets can't be reprinted, and these have the original purchaser's name on them. Therefore, we recommend you check this Ticket Exchange Policy regularly to stay informed of its current terms and conditions. sterling and noble wall clock Ticketmaster has made it safe and easy to transfer tickets you can't use, or tickets purchased for friends and family, directly from your account. Tap the Remove Listing button to the right of the listing you want to remove. You are eligible for a ticket exchange if: Your order/confirmation number is formatted as 12-2345/FLO; Ticketmaster exchange tickets option helps its users to exchange the ticket for a different date than purchased ones if due to any reason user isnt able to attend the event. 8.1 We reserve the right to de-list any listings and/or cancel any orders selling Resale Tickets on the Ticket Exchange if: (a) You fail to comply with any listing conditions under clause 4.3; (b) You are a business seller and fail to comply with clauses 4.3(g) or 6.4 and/or applicable law or regulation in relation to trading as a business; (c) You fail to supply a buyer with the exact Resale Tickets ordered (including by way of a failed delivery or where the buyer receives Resale Tickets that do not match listed Resale Tickets or order confirmation); (d) The buyer is denied entry to the relevant event through no fault of their own as a result of any act or omission by you (including any failure to comply with the terms of this Ticket Exchange Policy and/or any terms and conditions applicable to the Primary Ticket and/or any other applicable laws and regulations). 14.8 We cannot control the acts or omissions of third parties using the Ticket Exchange. This clause does not affect the terms of any clauses specifically providing for a right of refund. Once a buyer has safely received their Resale Tickets, you should delete and/or destroy all records of the relevant buyers personal data. To prevent the bus drivers from starting a search party for you when you change reservations, please note that there's a minor fee applied to modified booking: $3.00 for trade-ins more than 24 hours from departure. 10.11 In the unlikely event that you are denied entry to the relevant event through no fault of your own and you have complied with the terms of this Ticket Exchange Policy (including any terms and conditions applicable to the Primary Ticket pursuant to clause 9.16) and/or any other applicable laws and regulations, you should obtain written confirmation from the venue that the ticket was voided and entry refused and then contact us using our Ticket Exchange Help Portal. We have created Fan Guarantee to give you greater flexibility and service when buying tickets from Ticketmaster. Universal is very particular about their tickets, so to avoid surprises, contact them directly if you have any questions. 4.5 We reserve the right to delist any Resale Tickets if: (a) you fail to comply with any listing conditions under clause 4.3; (b) you are a business seller and fail to declare yourself as such and/or fail to comply with applicable law or regulation in relation to trading as a business; (c) of the circumstances at clause 2.7(a)-(e) apply; and/or. 8 will apply sale above the price is different it will have collect! Of contacting you valid email address as this is our preferred method of contacting you for! Should have contacted you to make changes into tickets date is not enough and you want to Remove that origanally! 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