In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. What would you do? The process took 1 week. Every day is challenging and fast-paced. 2. I was also told that once they had finished I could just leave. Do you have a can-do attitude where you will willingly overcome obstacles to get a task done? Free interview details posted anonymously by Morrisons interview candidates. At the interview they will ask basic questions like: Why do you want to wok here? Make sure you wear something comfortable but smart, you want to make a good first impression. Well make sure you know everything you need to do a great job. Its why our customers keep coming back for more. Rather than calling on any hidden acting skills, you might have it is better to rely on the Assessment Centre Role Play Exercises you can get from Job Test Prep. Morrisons Customer Assistant Interview Questions | Glassdoor 128 Morrisons Customer Assistant interview questions and 105 interview reviews. Expect to be presented with data about a retail company in the form of data or graphs. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, - Newcastle upon Tyne, United Kingdom Area. However, once you have submitted your application, you will have to ace pre-employment assessments, interviews, and assessment centre exercises before you gain employment with the company. The process took 1 week. You will be required to read 3-4 short passages and answer 4 multiple-choice questions on each passage. It is based on a set of scenario questions. Dont forget to think about some questions you want to ask us too! Congratulations on getting to this stage! Talk about your hobbies, previous work experience, and education. Say you enjoy the product and the service you get, and because of this would be proud to represent them. Terms & conditions | 128 Morrisons Customer Assistant interview questions and 105 interview reviews. The rota is fully flexible and will be discussed at interview stage it will include working early and late shifts as well as weekends on a rota basis. Interview process at Morrisons superstore Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 39% About a week 35% About two weeks 16% About a month 6% More than one month 4% Most reported steps On-site interview 68% Group interview 19% Phone call/screening 15% Problem solving exercises 13% Background check Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Here you will be asked questions akin to the ones you answered in the video interview. Random questions, such as asking to "sell" a random product given from a card. Customer Assistant Interview Anonymous Employee Accepted Offer Positive Experience Easy Interview Application I interviewed at Morrisons Interview Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Describe a time you had to work as part of a team, Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Choose a product from this list and sell it to me. Doing the tests, remind yourself that you show your personality through your answers and keep a picture of the ideal Morrisons employee at the forefront of your mind. Would you offer a refund? Your responses to SJT questions give an insight into the type of person you might be in the workplace. Go to the customer service desk at the store and let them know youre there for an interview. Again, expect to be working under time pressure. Depending on the role, you may be invited to a face-to-face interview or an assessment centre. Give me an example of when you have had to deal with a difficult customer. It looks at how you would deal with each one. This employer has not claimed their Employer Profile and is missing out on connecting with our community. Then contacted shortly after inviting me to an induction. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. 'My brother bullied me throughout childhood but now wants us to be friends - how can I forgive him?' 2) You witness abuse (racial/homophobic) between to colleagues. The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. Really poor for an employer to be ghosting candidates when they told them they would be contacted regardless of the outcome. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Interview was with store and area manager, both really pleasant. Or to climb the career ladder further if you are coming to them as an experienced hire. All rights reserved. Employees applying for a management role at Morrisons will already have work experience with the company. They read from a guide for the position. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? 1) A regular customer returns to the store with a receipt however does not have food. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Anonymous Interview Candidate in Milton Keynes, England, I applied online. Department: Retail (Stores) Hourly Paid. They explain that the 2 cream donuts were not fresh. In this face to face interview, the potential employer is seeking to get to know you better. We're Hiring! Free interview details posted anonymously by Morrisons interview candidates. Remind yourself you deserve this and give it all youve got! Anonymous Interview Candidate in Milton Keynes, England, I applied online. Previous job roles involved taking on admin responsibilities . I applied online. The process took 1 week. Around 12 questions over 30 mins. Give me an example of when you have had to deal with a difficult customer. Our Manufacturing and Logistics sites have lots of opportunities with various shifts, full time or part time, permanent and temporary! Anonymous Employee in Chelmsford, England, I applied online. It is based on a set of scenario questions. Professional and formal, lovely interviewer who took pride and care into listening to my answers. Assessment centres can last around 3 hours, so if you've parked at the store, let them know in case the carpark has a time limit. I applied online. It's why our customers keep coming back for more. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. Morrisons like their employees to work as a team, helping one another out and showing mutual respect for one another. 1 Week 39. Interview was fine, took a few days to hear back from them. Very good at communicating before and after the interview but there is a mix on how they do the interviews depending on the management, The interview process consister of simple, situational based questions, an online assessment followed by an in-person interview. Does waste of supplies and time annoy you? The prospective manager is required to do a Management Verbal Reasoning Test and a Management Numerical Reasoning Test. I interviewed at Morrisons in Jan 2023. The process took 1 week. After the interview, I was advised all candidates would be contacted the following week to let them know either way. Applying for Management Roles with Morrisons, Ultimate Career & Interview Guide Tesco Assessment. I applied online. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. Our Manufacturing and Logistics sites have lots of opportunities with various shifts, full time or part time, permanent and temporary! Privacy Policy, Copyright Wm Morrison Supermarkets Limited 2022. It looks at how you would deal with each one. Anonymous Employee in Chelmsford, England, I applied online. Do you help them? I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (114) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs Completed online recorded video interview. Do you try to bring out the best in yourself and in your colleagues? Want to work for a retail giant? I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Then mostly explaining the role/ asking min and max hours/ clothes size. Do you align with their code of doing right by your customers and your colleagues? Then contacted shortly after inviting me to an induction. Job Type: Permanent / Part Time - 10 to 16 hours per week. Was in person. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. You dont want to rush or be late. Do you help them? It's maybe not the best attitude to have if your a manager. We sell over 10 million individual eggs a week. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. Then mostly explaining the role/ asking min and max hours/ clothes size. Random questions, such as asking to "sell" a random product given from a card. When you start with us you will be given a full induction to Morrisons as a company, youll have a tour of your store, get to meet your colleagues and well talk you through your role and our commitment to putting customers first. With 25+ years experience as a teacher and state examinations corrector, Elizabeth now writes for the education and careers industry. Terms & conditions | I was also told that once they had finished I could just leave. You will have 3 minutes to complete each section. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Think about the types of questions we might ask you so you can prepare your answers. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. It is based on a set of scenario questions. I interviewed at Morrisons (Glasgow, Scotland), Interview is very relaxed, more of a conversation where you are asked to describe yourself and hobbies etc. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Was offered the job the next day. February 7, 2022 Morrisons Customer Assistant Job Description About The Role Our store teams are at the heart of the local community and our Customer Assistants provide a great service and a buzz people enjoy. There were no surprise questions and most were the standard that you would find for such a position. They ask why your good for the role. Then got invited to go through an online assessment centre. The interview was held in the at the time closed cafe due to covid and I felt completely comfortable during my interview. Make sure your CV mentions your education, qualifications, work experience, training, hobbies and any projects, awards or voluntary activities youre proud of. Was in person. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Around 12 questions over 30 mins. Then contacted shortly after inviting me to an induction. Morrisons encourage their employees to grow and develop. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Take our'Life at Morrisons' quiz. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Copyright AssessmentCentreHQ All Rights Reserved. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Tell me about yourself. They explain that the 2 cream donuts were not fresh. Morrisons Job Application Process - Interview Questions 2022 - YouTube 0:00 / 5:13 Morrisons Job Application Process - Interview Questions 2022 7,492 views May 23, 2018 27 Dislike Share Save. If you are a more seasoned professional, you might consider opting for one of their managerial positions. We also offer company share options, a highly competitive pension scheme, Life Assurance and more besides. The process took 1 week. Prepare some questions to have at the end for the interviewer. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. What do you think makes our stores stand out from other supermarkets. The process took 1 week. Internal vacancies | Go to the customer service desk at the store and let them know you're there for an interview. This untimed test is designed to test your likely approach to work and if you fit in with the companys core values. Do you help them? Before approaching the test, it is recommended you brush up on your knowledge of the qualities Morrissons look for in an employee. Your CV should be a Word or PDF document. Happened over the phone. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Company. They explain that the 2 cream donuts were not fresh. If you dont already have a CV use ourfree CV generator. Take a deep breath and keep calm - nobody knows you better than you. Interview was fine, took a few days to hear back from them. 3) Give me an example of a time when you succeeded in life? They offer a test prep pack where you will find sample test papers modelled on the real test. Remember, the group exercise is a test of your ability to engage in teamwork. As one of our customer assistants, you could work on our checkouts, replenish our shelves or make good things happen as you bring our customers what they want on Market Street and across your store. Nothing stressful. I was also told that once they had finished I could just leave. They will also ask questions on your work ethic and general workplace attitude. Went into a meeting room with the hiring manager and had a relaxed chat. To get a headstart on this, try a free sample SJT here. If you havent been successful on this occasion, we will be able to give you some feedback to help you in future interviews. Job. Can you tell us about yourself? Morrisons Application Process 1 Online Application 2 Psychometric Tests 3 Video Interview 4 Assessment Centre Morrisons Aptitude Tests Morrissons Situational Judgement In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Was offered the job the next day. If you are successful, congratulations! Like the graduates, their skills are assessed before they advance in the promotion process. Basic questions like why do you want to work for morrisons, what is your availability and some ice break questions such as what I was studying etc. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Our friendly and hardworking store teams are at the heart of the local community. When doing SJTs, many people fall into the trap of believing it is sufficient to select answers at random. In October 2019, Morrisons became the first supermarket to use the Too Good To Go app, which is designed to prevent edible food being thrown away. I applied online. 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Say you enjoy the product and the main difficulty lies in the form of data graphs! On connecting with our community akin to the store and let them know there... Youve got test prep pack where you will be required to read 3-4 short passages and answer 4 questions... Posted anonymously by Morrisons interview candidates take a deep breath and keep calm - nobody knows you better you... Will have 3 minutes to complete each section talk about your hobbies, previous experience! It looks at how you would deal with each one 2008-2023, Glassdoor, Inc. Glassdoor! Test is designed to test your likely approach to work and if you are coming to them an... Interview during covid peak in 2020, interviewer was friendly and hardworking store teams are at the store and manager! A CV use ourfree CV generator lies in the workplace a retail company in the process! Someone came into the type of person you might consider opting for one of their managerial positions to induction!
