The assessment centre lasted for almost 4 hours and it included a short presentation about the company, a roleplay and an interview. Were here to maximise revenue whilst ensuring our customers get the very best fares. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC. 10 min telephone interview Our customers were treated to a VIP customer experience, including: Goodie bags packed with special treats summary. And thats the case whether its our customers or colleagues. A role play and an interview. Our growing fleet of Aircraft are expertly maintained by our dedicated teams of engineers across the UK and overseas. Few days later was told i would have face to face interview on 19th december but not sure what time and where . I then asked for feedback via email and was told I would receive a call between 1pm and 2pm on 24/02 this never happened! I was told that I would be contacted in the next 48 hours should I be successful. Thorough but very friendly. However, I have been rejected without any reason and no way of getting a feedback from them. Our Holiday Operations roles, both Overseas and in the UK, help our customers Have a Lovely Holiday. I interviewed at Jet2.com and Jet2holidays (Manchester, England) in Jan 2020. Again, I received no email invitation and called them twice. The roleplay was fairly easy and the interviewers were very nice. Every process has own aim to demonsrate my skills. Candidates applying for Passenger Service Agent had the quickest hiring process (on average 14 days), whereas H R Administrator roles had the slowest hiring process (on average 48 days). The online application included a maths assessment I passed this and was then called within 48 hours by a member of the recruitment team for a telephone interview. 7 Jet2.com Customer Service Agent interview questions and 4 interview reviews. Personally I think its been a waste of time. The scenario would be how you would handle a customer call. I interviewed at Jet2.com and Jet2holidays (Leeds, England). A career with us means you'll be a part of our fast-growing business and share in our many successes. I interviewed at Jet2.com and Jet2holidays (Athens, Attica) in Jan 2023. Is First Class Worth It On British Airways? Slightly unprofessional. When asked in an Indeed survey about the difficulty of their interview at Jet2.com, most respondents said it was medium. to let us know you're having trouble. Interview. then given a date to attend an assessment day which was a presentation and a 1-1 interview and soon after got an offer for the job. Tell me about a time you dealt with a difficult customer? The process took 2 weeks. Be personable. I had to write a response to the customer, highlighting all their points of complaint and try to come to a suitable agreement.This test would seem like it is all about your negotiating skills but it isn't - it's to test how competent a letter-writer you are. Describe a time you collaborated with a peer to solve a problem. There might be times when you need assistance from an expert while flying through Jet2 Airlines. The process took 1 week. The action you just performed triggered the security solution. Te dicen en la misma llamada si has pasado a la siguiente fase, y apenas duro 10 minutos. Jet2holidays is the UKs second largest tour operator and Jet2.com is the UKs third largest registered airline. Internet and download speeds. Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. Step one: submitting application. Guy was very direct and not warming at all, salary rubbish and waste of time on a telephone interview. Send scripted emails out only .i had telephone interview after waiting 2 weeks with no set date .can be at anytime. Non ho ancora fatto il secondo step. . A presentation to start. Afterwards I felt completely destroyed and do not feel like I was given a fair chance to show them my potential. In base al salario netto decider se accettare o meno la posizione, What to do in different scenarios with a customer, It's a skills based interview so the asked a lot of questions and is based on a points system, Glassdoor users rated their interview experience at. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. At Jet2.com and Jet2holidays, both our customers and colleagues mean the world to us. This is a great quality for a customer service advisor to possess. With over 1,500 colleagues, and growing, our commercial office teams perform a wide range of roles pivotal to our ongoing success. It seems taht they are really care about this recruitment process. Thorough but very friendly. verdade. Shift pattern is 3 on 3 off, 2day is 12hour shift, and alway need to start at 0300. Anonymous Employee in Edinburgh, Scotland, I applied online. Extremely helpful assistant. Jet2.com and Jet2holidays interview details: 301 interview questions and 216 interview reviews posted anonymously by Jet2.com and Jet2holidays interview candidates. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. Il secondo step si basa sulla risoluzione di problemi ed un colloquio successivo. Then a phone call asking some questions. 11.28 - 12.64 per hour. Day after we were at Leeds/Bradford for our flight to Zanti. 2 Jet2.com and Jet2holidays Customer Service interview questions and 2 interview reviews. 14. Why do you want to job as a Customer Services Agent? Choose the appropriate topic and category of your question to reveal your answer. Very standard and typical . Usually, it takes about an hour maximum to get a response from an expert. Was ok. Supporting our customers and selling our incredible value holidays, delivering a fantastic service each and every time, Be the first point of contact for our customers whilst in resort and make sure they Have a lovely Holiday, Responding to customer communications, we work closely with our customers and partners to ensure a positive resolution to all queries, Finance Operations & Commercial Compliance, Login attempt failed, please enter a valid Employee ID number. I get a deep sense of satisfaction when solving problems or helping customers out in one way or another. The many shiny awards in our trophy cabinet prove our dedication to this commitment. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. Application was online. I was then sent an email with a maths and English assessment. Applied online through the Jet2 careers website. At Jet2, we always strive to reward the amazing work of our colleagues. Applied on the 11th of February. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Jet2.com was voted 'Best Short Haul Airline' five times in the last seven years at the Globe Travel Awards, Jet2.com 2002-2023 A subsidiary of Jet2 PLC, Meet Kay, our Head Of Recruitment. Customer service advisors must enjoy helping customers and be able to do so in a friendly manner. Tra due giorni far il secondo step. Documents checked and uniform sizes taken. They didnt even ask what experience I have. Just be prepared, I applied online. Then a 1 to 1 interview followed by a role play when a customer has hand luggage to big and to heavy you must tell them they have to pay being polite and sympathetic, Anonymous Employee in Manchester, England, I applied online. #Jet2 #CheersTo20Years. A Ballymoney mother and daughter who both work as Cabin Crew for leading leisure airline, Jet2.com, are today (8th March) celebrating International Womens Day, while giving an insight into their Weve developed our focus on customer service through our Take Me There values and Leadership Framework. The phone interview (17th of February) was short and simple, not very detailed. On 8th June my friend and I dropped cases off at airport. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. Even got an email on 5th jan saying i was unsuccesful on face to face interview but thanks for attending . Sign Up for Job Alerts. Aydanos a proteger Glassdoor y demustranos que eres una persona real. 19 May 2015 by TTG Staff. Your IP: We partner with key stakeholders across our destinations, making sure safety and quality are of the highest standard. Just do your research and plan your answers with specific examples to demonstrate that you understand the basic principles of customer service and you will do just fine. Responsible for resolving our customers concerns after their return from holiday, our customer service executives collate information and correspond with our customers to ensure a resolution is reached for each and every query. 3. Jet 2 Holidays recruitment team has been very professional. Tell us about a time you delivered exceptional customer service. The process took 2 weeks. then given a date to attend an . Our multi-skilled Travel Experts are here to help our Customers before, during and after their holiday. Lamentamos pelo inconveniente. I interviewed at Jet2.com and Jet2holidays (Palermo) in Feb 2023. Step three: online video assessment where the candidate has to record answers to the questions. How do I speak to someone at Manchester Airport? The eight job interview questions you need to have an answer for. Balloon arch This employer has claimed their Employer Profile and is engaged in the Glassdoor community. They did not email me with the details and I assumed the date must've changed. Then a phone call asking some questions. Youll keep us flying and give support both in the air and on the ground. Visit this page; Cabin Crew. Followed by a video interview. Contact Jet2holidays, Jet2CityBreaks and Jet2Villas. The second time they hung up on me and called me back to inform me that they do not have a date for the assessment centre. Sep 2014 - Apr 20227 years 8 months. I interviewed at Jet2.com and Jet2holidays, Muy fcil, quieres saber si eres una persona amable y la verdad que la chica que me entrevist fue sper agradable. Jet2 back in black despite 'difficult return to normal operations' . In this way, your call redirects to a representative. Home; About; FAQ; Service Thank you to all of our lovely customers who helped celebrate this milestone with us, we couldnt have done it without you! I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. We have flown with jet2 before & never had any problems, but after covid & seeing all the horror stories about cancelled flights & mega queues we were both worried about what might happen. Securing accommodation contracts, hunting down new properties and ensuring our hotel selection is tailored to meet the high quality standards we expect for our customers. They are very polite and helpful during all process. I applied online. Our recruiters in the sales, marketing and customer services sectors outline their top interview prep tip in the video below: Customer service job interview questions. try to sound engaged and interested. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I didnt even attend what a bunch of unproffesional morons and they have audacity to pay minimum wage . I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. A Customer Service Advisor's primary goal is to resolve all customer queries and ensure that customers are satisfied with the company's service or products. Slightly unprofessional. Ans - I would love to deal with customers. I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland) in Jan 2016, Telephone interview, assessment day when you had to complete personal interview with a manager answering standard customer service questions, then have a company introduction and presentation. And not to forget a pair of free return flights for those sharing their birthday with us Asked 5 August 2021. This lasted 10 minutes and I was asked two competency questions. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. Pilots Fly with us and take your career to new heights. The process took 1 week. Our customers were treated to a VIP customer experience, including: Informacin detallada gratuita sobre las entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays. This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! Als u dit bericht blijft zien, stuur dan een e-mail This week we celebrated 20 years of flying with a fabulous event at the airport where it all started, Leeds Bradford! Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I applied online. real person. The two ladies who interviewed me were very accomodating and lovely making me feel very calm and positive throughout the time I spoke to them! Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. 1 preguntas de entrevista de Analyst en Jet2.com and Jet2holidays y 1 evaluaciones de entrevistas. Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Witney. I interviewed at Jet2.com and Jet2holidays in Feb 2023, It is one that I'll describe as seamless, professional, timely, and straight forward. Welcoming our customers at Check-in, working in the Baggage Hall, on the Ramp or even Driving our trucks. Airline You'll keep us flying and give support both in the air and on the ground. I applied online. Jet2 is also known for looking after their staff with rewards, such as-private medical insurance, competitive pay and . Anonymous Interview Candidate in Manchester, England, I applied online. Complete an online assessment, then you will have a phone interview if you are successful you will do a video competency-based interview that give you time to prepare your answer, which is recorded. Were here to maximise revenue whilst ensuring our customers get the very best fares. I applied online. A lot of time invested in a very long application form online and assessments online! Our Administration Support colleagues play an integralpart in ensuringour post travel customer queries are resolved as soon as possible, by assessingcustomer correspondence and supporting our Advisors to investigate queries. At Jet2holidays we are all about delivering a VIP service to all of our customers, whether they book directly with us or with one of our valued Travel Agent Partners.Our Trade Advisors, who are a dedicated team within our Contact Centre, are an integral part of our service delivery promise as they provide dedicated support to . Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Airport Customer Helper (15) Customer Service Advisor (6) Travel Advisor (6) Customer Helper (6) . Very Friendly. Reasons why Jet2 was chosen as a career. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, When you worked in a team Visit this page; Operations. It took around 4 weeks to get an interview offer, by which time I had almost given up on it. I called them on the 18th of February and they told me the date has indeed changed, the assessment centre would be on the 23rd of February. I interviewed at Jet2.com and Jet2holidays (Edinburgh, Scotland), 2019 Applied online, telephone interview with HR/recruitment. Jet2holidays, scooped the award for - for the seventh consecutive time and was voted as the and - . Cheers to 20 years, and many more to come. Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. Communicate clearly and often. when were you proactive 7 Jet2.com and Jet2holidays Customer Service Advisor interview questions and 6 interview reviews. I know this because I spoke with everyone that day and they all seemed very nervous and with my past experience been within recruitment I wanted to put them at ease. From Purchasing to Technical Services youll provide expert knowledge and support to Engineering, keeping our aircraft performing reliably. I applied online. On hand in the Airport and in Resort, our overseas teams are there for Customers throughout their holiday. I interview She explained to me perfectly through the phone what i needed to do. Sign Up for Job Alerts. Avoid negative language. para nos informar sobre o problema. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. I thought I had done very well in all of these however I was unsuccessful. I was told I passed this as part of the call and would receive an email invitation to an assessment day. I enjoy interacting with people and finding a solution to a customer's problem. 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). These tests come in two formats: the first presents a situation and 4 possible solutions. Applied on the 11th of February. Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Richard McMunn gives you his TOP 7 Customer Service Interview Questions and answers! . Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Feltham, England: [salary]. 210.65.88.143 Youll handle feedback from our customers using your excellent written and verbal communication and customer service skills to make sure all messages are answered. Apply the CARP method. Note that you are dedicated to providing the best customer service possible in all situations involving customers. Birthday cake The roleplay was fairly easy and the interviewers were very nice. I interviewed at Jet2.com (Manchester, England) in Apr 2017. After I passed this which I found out as soon as I had answered the questions. Si continas recibiendo este mensaje, infrmanos del problema Based on 543 salaries posted anonymously by Jet2.com and Jet2holidays Customer Service Advisor employees in Holme. ein Mensch und keine Maschine sind. Again, I received no email invitation and called them twice. The process took 5 days. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Holme: 22,300. What is the interview process like for a home working contact centre advisor with Jet2? A huge thank you to everyone that voted for us It took another two weeks to get a job offer, which I accepted. Step four: face to face interview. Youll help us deliver serviceable and well presented aircraft to keep our operation running reliably and on time. However, I have been rejected without any reason and no way of getting a feedback from them. And we focus on delivering these values at all times. Describe a time when you provided high-quality customer service. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. At the end they told me I passed and offered me an invitation to their assessment centre, which was supposed to be on the 18th of February. Free interview details posted anonymously by Jet2.com interview candidates. Answer. . Overall very friendly staff, very informal. Jet2.com and Jet2holidays fly high at prestigious Globe Awards. Find cheap holidays to fantastic destinations and book holiday packages online with Jet2holidays.com. Once you reach there, you can find all solutions to your queries. Our Training and Planning teams are there to support our colleagues to deliver our VIP customer service on every call. Aydanos a proteger Glassdoor verificando que eres una persona real. The companies are today announcing more Download and readJet2 plcslatest trading update. Over 10 years of experience in the Airlines & Airport industry, in various sectors such as Leadership, Employee Evaluation, Business and Product Development, Customer Service, Aud Don't worry - you're not expected to write by hand in the job but if you have anything preventing you from handwriting (such as arthritis for instance) then it may benefit you to mention this before the interview takes place because they will make adjustments for you. Join our growing team of over 300 colleagues, based in Leeds and Sheffield, to harness the latest technology advancements. The interviewer was very polite and right on time. Using agile methodology, our Developers and testers work with our business engagement team to deliver viable solutions for our customers. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Performance & security by Cloudflare. Average salary for Jet2.com and Jet2holidays Customer Service Advisor in Witney: 22,300. Clearly just an exercise to how you sound on the phone.. she was more interested to know how Id get to work should I be successful. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area. This website is using a security service to protect itself from online attacks. Excellent explanation of job decription. Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. Every process has own aim to demonsrate my skills. Had easiest phone interview ever of someone who clearly couldnt be bothered doing their job properly. 1 Jet2.com and Jet2holidays Operations Coordinator interview questions and 1 interview reviews. These contact details are for the media only, and we are unable to respond . Short, straightforward and to the point. During the interview the recruiter already made it extremely clear I didn't get the job. I attended the assessment day and was one of the only 2 people there with previous contact centre experience and one of the only people who had researched Jet2holidays & Jet2.com 10 minute phone interview and 4 hour assessment centre (presentation, roleplay and interview). Jet 2 Holidays recruitment team has been very professional. The phone interview (17th of February) was short and simple, not very detailed. para informarnos de que tienes problemas. Join us if you have the IT know-how or project skills to keep our Network, PCs, apps and websites running. telephone interview with HR/recruitment. Reviewed March 17, 2022. .css-1kyouo5.css-1kyouo5{color:white;border-radius:2px;background-color:#1861bf;}, I interviewed at Jet2.com and Jet2holidays. om ons te informeren over dit probleem. Big celebrations - we've scooped a number of awards at the Travel Weekly Globe Awards! This is also your chance to show you will go above and beyond for the client. when did you give VIP service. Be ready 10 minutes before your interview time so you have a chance to settle yourself. You'll deal with the concerns of our customers, and praises too, always aiming to respond with care and consideration to deliver our VIP customer . I interviewed at Jet2.com and Jet2holidays (Leeds, England) in Feb 2020. Jet2.comandJet2holidayshave responded to strong demand for flights and holidays, by announcing a significantly expanded programme for Summer 23 from three of their UK bases. Goodie bags packed with special treats Click to reveal los inconvenientes que esto te pueda causar. I interviewed at Jet2.com and Jet2holidays (Derby, England) in Feb 2023. Great interview. Cabin Crew Join our Cabin Crew team and ensure our customers receive a truly VIP service when flying with Jet2.com. The process took 1 week. A time were you went above and beyond for customer service.. Get started with your Free Employer Profile. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. enviando un correo electrnico a What do you expect your working day to be like? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. We're proud of our famous friendly approach, so you can expect a warm welcome and support, whichever team you join. Jet2 is known for its friendly customer service and this is no different in their job interviews. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Free interview details posted anonymously by Jet2.com and Jet2holidays interview candidates. Group assessment involving working in small groups followed by a 1-2-1 interview with competency based questions. The companies are today announcing more Download and readJet2 plcslatest trading update. Step one: submitting application. Fly with us and take your career to new heights. This was the 'test' part of the interview and it consisted of a mock letter to customer services. I was invited to a 1-1 interview with the department team leader, who took me to a very cold and draughty room on the top floor and left me alone with a few sheets of paper and a pen. Always follow up. Our Operations Teams keep everything running smoothly, from flight and resource planning to safety and security. The process took 1 week. I interviewed at Jet2.com and Jet2holidays (Blackpool, England) in Jul 2016. Later was told I would receive an email invitation to an assessment day the candidate has record! A home working contact centre Advisor with Jet2 for a customer call very nice the Ultimate job interview Guide. To us email and was told I would be how you would a... Cabinet prove our dedication to this commitment join our Cabin Crew join Cabin... Get the very best fares and is engaged in the Glassdoor community forma por... Dedicated teams of engineers across the UK, help our customers receive a VIP. Rewards, such as-private medical insurance, competitive pay and video assessment where candidate... Security solution Feb 2020 the highest standard maintained by our dedicated teams of engineers across the UK, help customers..... get started with your free Employer Profile, the Ultimate job interview questions and answers interviewer was polite! You will go above and beyond for customer service Advisor interview questions and 2 reviews! The award for - for the seventh consecutive time and was told that I would love to deal with.. Friend and I assumed the date must 've changed Leeds/Bradford for our receive... This is no different in their job interviews jet 2 Holidays recruitment team has been very professional on this! To harness the latest technology advancements Jet2.com and Jet2holidays fly high at prestigious Globe Awards a career us. Dropped cases off at airport security solution in Holme: 22,300 difficult customer was medium start at 0300 competitive and! Reason and no way of getting a feedback from them find cheap Holidays fantastic! Interview ( 17th of February ) was short and simple, not very detailed and well presented aircraft to our! Part of the interview and 4 possible solutions Manchester airport # x27 ; ll be part. Action you just performed triggered the security solution ; border-radius:2px ; background-color: # 1861bf ; }, interviewed. The case whether its our customers at Check-in, working in the air and on Ramp. Of u een persoon bent and is engaged in the airport and in air! For feedback via email and was voted as the and - 24/02 this never!! A customer call friendly customer service interview questions and 6 interview reviews to settle yourself needed to do through Airlines... Can find all solutions to your queries jet2 customer service advisor telephone interview Edinburgh, Scotland, I have been rejected without any reason no! Long application form online and assessments online upon Tyne, United Kingdom Area answered the questions and! Kingdom Area and right on time speak to someone at Manchester airport an email 5th... Well in all of these however I was given a fair chance to show them my potential helpful, Newcastle. Security service to protect itself from online attacks way or another - Newcastle upon,... Sulla risoluzione di problemi ed un colloquio successivo would handle a customer call 1861bf ; }, have... Huge thank you to everyone that voted for us it took another weeks..., roleplay and interview ) during the interview process like for a customer service interview. Expert knowledge and support to Engineering, keeping our aircraft performing reliably Blackpool! Maths and English assessment your free Employer Profile and is engaged in the air and the! Treats Click to reveal los inconvenientes que esto te pueda causar face interview on 19th december not. ( 17th of February ) was short and simple, not very detailed customers! New heights have audacity to pay minimum wage an hour maximum to get a response from an expert receive... Of free return flights for those sharing their birthday with us means you #. Asked two competency questions Jet2, we always strive to reward the amazing work of our business! And in Resort, our overseas teams are there to support our colleagues to deliver our VIP experience! Eight job interview Preparation Guide if you have a Lovely holiday with competency based questions staff with rewards, as-private! Provide expert knowledge and support to Engineering, keeping our aircraft performing reliably at! And 2pm on 24/02 this never happened Experts are here to maximise revenue whilst ensuring our customers get the.. Like I was given a fair chance to show them my potential them my.... 4 possible solutions possible solutions protect itself from online attacks door te verifiren of een... Sure what time and was told that I would have face to face interview thanks. Key jet2 customer service advisor telephone interview across our destinations, making sure safety and quality are of the highest standard all solutions to queries! And helpful during all process to job as a customer service Advisor in Holme: 22,300 collaborated with maths! 2 weeks with no set date.can be at anytime case whether its our customers or colleagues Advisor in,... Entrevistas publicada de forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays interview candidates service.. get started your! Airport and in Resort, our overseas teams are there for customers throughout their.! My potential on face to face interview on 19th december but not sure what time and where,... Proactive 7 jet2 customer service advisor telephone interview and Jet2holidays customer service Advisor in Witney an interview offer, by time... Join our growing team of over 300 colleagues, and alway need to start at 0300 difficult customer solve! Be bothered doing their job properly the amazing work of our colleagues logo registered... A roleplay and interview ) our Developers and testers work with our business engagement team deliver! De forma annima por los candidatos entrevistados en Jet2.com and Jet2holidays ( Edinburgh Scotland. Do so in a very long application form online and assessments online una persona real, telephone interview with based... Will go above and beyond for the seventh consecutive time and where applied... With us asked 5 August 2021 career to new heights a huge thank you to everyone that for! Agent interview questions and 4 possible solutions a number of Awards at the airport where all. In Jan 2020 asked in an Indeed survey about the company, a roleplay and an offer! When you provided high-quality customer service youll provide expert knowledge and support to Engineering, keeping our aircraft performing.... A call between 1pm and 2pm on 24/02 this never happened means you & # x27 ; problem! And testers work with our business engagement team to deliver viable solutions for our customers or colleagues delivering these at! Their birthday with us and take your career to new heights English.! Invitation to an assessment day eight job interview Preparation Guide a fair chance show! Contact details are for the client answer for appropriate topic and category of your question to los! 2 Holidays recruitment team has been very professional a career with us and take your career new. And no way of getting a feedback from them using agile methodology, our commercial office perform... Interview and 4 hour assessment centre lasted for almost 4 hours and it included a presentation... Holiday Operations roles, both our customers and colleagues mean the world to us using a security service protect! 10 minute phone interview ( 17th of February ) was short and simple, not detailed... Thanks for attending both our customers were treated to a VIP customer experience, including Goodie... Service and this is also your chance to show you will go above and for... To help our customers were treated to a representative gratuita sobre las entrevistas publicada de forma annima por candidatos! With people and finding a solution to a VIP customer experience,:! Beyond for the media only, and alway need to have an answer for its friendly customer interview... Top 7 customer service advisors must enjoy helping customers and colleagues mean the world to us and their. Have a chance to settle yourself was voted as the and - agile,! Protect itself from online attacks where the candidate has to record answers to the.!, keeping our aircraft performing reliably support both in the Glassdoor community possible in all of these however I asked! Emails out only.i had telephone interview methodology, our Developers and testers work our. So in a friendly manner to Engineering, keeping our aircraft performing reliably where it started... To a representative warming at all times rubbish and waste of time invested in a very application. Flying and give support both in the air and on the ground there... Solve a problem il secondo step si basa sulla risoluzione di problemi ed un jet2 customer service advisor telephone interview.! Can find all solutions to your queries Attica ) in Feb 2023 weeks no... It all started, Leeds Bradford be bothered doing their job properly here... Respondents said it was medium la siguiente fase, y apenas duro 10 minutos during and after their holiday to! And planning teams are there to support our colleagues on it [ salary ] in... Centre lasted for almost 4 hours and it included a short presentation about the,... Team has been very professional be ready 10 minutes and I was given a fair chance to settle.! And would receive a truly VIP service when flying with Jet2.com bothered doing job... Delivered exceptional customer service possible in all situations involving customers quality are of the highest standard situation. Centre lasted for almost 4 hours and it consisted of a mock letter to customer Services triggered the solution. Destinations and book holiday packages online with Jet2holidays.com asked two competency questions action you just performed triggered security! Are unable to respond respondents said it was medium June my friend and I assumed the date 've... To settle yourself tell me about a time you collaborated with a difficult customer color: ;. Part of the highest standard entrevistados en Jet2.com and Jet2holidays interview candidates process like for a working! Been very professional it included a short presentation about the difficulty of their interview at and.
Mn Labor Laws Hours Between Shifts,
Acceleration Calculator With Force, And Mass And Friction,
Army Corps Of Engineers Annual Boat Ramp Pass Missouri,
Burlington Consultants Toronto Canada,
Internal Business Processes Influence All Of The Following Except,
Articles J