That being said, if you have to personally collect it from customs, youll also have to open it in front of customs which could lead to the makeup/skincare being thrown away if it doesnt meet EU standards thats why I always order Yesstyle and Jolse to make sure everything arrives without customs being involved! We understand your concern very well. Yamibuy process your request within 1-3 business days. Clearance products that were advertised as near expired or marked with imperfection. 2023 TheKoreanGuide.com | As an Amazon Associate, I earn from qualifying purchases. you may request a return within the return period. Please make sure fresh produce, processed food, and perishable products are properly stored in freezer/refrigerator to ensure the freshness of your product. Yamibuy is not responsible for any data or media. For protecting payment safe, we need verification. Please make sure fresh produce, processed food, and perishable products are properly stored in the freezer/refrigerator to ensure the freshness of your product. With over 38.1k ratings, its by far one of the best Asian grocery stores in North America. If you are not familiar with the product. If you receive products that is defective, damaged, expired, or have quality issue, we may request picture as proof. it can be return within 30 days of receipt of shipment. US doesn't charge duty for packages <$800 in value. Refunds to a third-party credit card typically take 3-5 business days. However, refund will be exclusive shipping cost due to incorrect shipping information.If order is returned due to custom/shipping carriers fault, please contact customer service to report. Online retailers are not legally required to accept returns under US federal law, unless the product was defective or the retailer broke the sales contract. Due to our efforts to ensure that you receive your order as quickly and accurately as possible, we are unable to make changes to your order content. 2. in Yamibuy coupons up to 2.5% back cashback CASHBACK Up to 2.5% Cashback Note: not all items are eligible for cashback Get Cashback 5% OFF COUPON CODE Get 5% Off with Code Receive an extra 5% discount on your entire purchase when you enter this promotional code at checkout 1T5 Show Coupon Code in Yamibuy coupons 88% OFF COUPON CODE I ordered Tatung 11KN Rice cooker on January 01 and l received it on January 02. Maternal, Nursing, Baby Items, Toys, and Instruments (Yamibuy), Category:Maternal Products, Nursing Products, Baby Products, Kids Toys, and InstrumentsReturn Period:Within 30 days of receipt of shipment. They eventually focused on 21 papers from fields including economics, marketing . It can include the following information: How many days they have to return a product. If the shipping address is correct and the package is lost after delivery, please contact customer service within 15 days from delivery date. If you experienced discomfort or have any medical issues, please stop using or consuming the product and seek medical attention immediately. you have the option for a refund or a replacement. Please ensure you are available to receive the package on the first delivery attempt. However, you can use sourcing agents that order it for you. Please be sure to double check the expiration date or shelf life of the product. In order to ensure the successful return of points, please complete account email verification first. Dried and Candied Fruit, Vegetarian Jerky, Tofu Products, Mixed Congee, Boiled Egg, Dishes, Cereal Instant Rice, Cooked Rice, Instant Rice, Rice Porridge, Instant Soup, Spicy Stir-fry Sauce, Spicy Fish Seasoning. I placed an order yesterday and got an email which confirmed I would receive the order today. If you don't see a pop-up on the site to join, scroll down to the bottom of the homepage to find the sign-up form. Can't find a code? Table of Contents, 10 Best Korean Toners for Dry Skin (2023 Updated), The 8 Best Korean Essences for Dry Skin (2023 Updated), 24 Best Korean Skincare Brands of All-Time. Flash Sale Event and Get Up to a 50% Discount on Any Purchase Sitewide. I've heard of custom fees, but I've never heard of warehouse fees while waiting for custom clearance--what kind of scam is this? So I posted a two star review with comments. As you can see these shipping times are incredibly quick. Please be careful to choose P.O box as shipping address, most of the freight providers do not provide delivery to P.O box (except USPS). Once its status shows as return to sender, we can help contact our seller on your behalf. In the event you used multiple forms of payment, your refund may be issued across all payment methods used. You can also contact customer service to receive a price match refund for items you purchased on Yamibuy that are less expensive on other qualifying e-commerce sites. In order to ensure the successful return of points, please complete account email verification first. If you have any question or concern regarding the authenticity of the product you received, please contact Yamibuy Customer Service. Or they dont have the same quality of customer service. the item must still be in new and unopened condition. Expires in 6 days. I have purchased many things online, on many different websites, but I have never met a way to verification of payment like this, I just wondering if I am in china? Please check the details of your order carefully before placing it. Electronic items such as concert tickets, coupon, sim card etc. Please understand that following circumstances are not eligible for a refund or replacement: Packages fail to be delivered on time due to the customer's reasons (such as the delivery staff cannot contact the consignee or the delivery staff cannot enter the delivery address community, etc. Weve dedicated ourselves to guarantee our customers enjoy the same shopping experience from Yamibuy Marketplace as from Yamibuy.com. And the best part? Once weve received your request, it may take up to 1-3 business days for us to request your RMA with seller.Once seller approves: If the item is in stock, you have the option for a refund or a replacement. You can get free shipping on Yamibuy orders over $50. __("items") : __("item") }}, Yamibuy is committed to provide our customers with a peace of mind when purchasing from us. Please contact our customer service team to request an RMA (Return Merchandize Authorization) number. We will feedback your comments to the relevant departments, and we will improve the payment review process as soon as possible to ensure that we provide customers with a faster and safer payment environment. We recommend that you keep all articles within the first 30 days receipt of shipment. Im in Mexico City and my package from roseroseshop has been held by DHL for weeks and I dont speak Spanish very well so trying to sort it out has been a nightmare. Note: If you are returning for personal reasons, when seller receives product with any damage or without seal. Is Yami's such request even legitimate? Almost no other store has this many products, so give it a go, chances are, itll be your go-to Asian grocery store. If the item is in stock, you have the option for a refund or a replacement.If the items are out of stock, we will process a refund for you. Our top list of verified student discounts. Anyway, l received the cooker before l received the email answer. Refunds will be issued once we have verified the damage or quality issue. It's completely free. __("sellers") : __("seller") }}, {{numTotalView > 1 ? it costs more already for 10 sheets comparing to other brands. Initially I thought it must have been a mistake. If you are unavailable and the delivery was unsuccessful, it may affect the quality of the product, and the item may not be eligible for return. Looking for fresh YamiBuy coupons and discount codes to get the best bang for your buck? If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition. If you are used to amazon customer service do not expect it from here. Ordering from Yamibuy is reliable and wont cause any issues. Purchased too many, or no longer need it, Unable to use the product due to allergic reaction. How Long Does It Take for Korean Skincare to Work? Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Yes, Yamibuy is a legitimate company. If needed, usually our seller will provide pre-paid return shipping label. You will not need to return the formula. Any remove or scratched off of authentification mark is ineligible for return. FAQ. Business Profile Yamibuy.com Ecommerce Multi Location Business Find locations Contact Information 140 S State College Blvd Ste 300 Brea, CA 92821 Visit Website Email this Business (800). We will let you know if the item needs to be returned to seller. Make sure to order from Yamibuy, unless you want to waste your time, money, and energy. Unfortunately, thats always a likely outcome for companies who dont lie on the import from. Yamibuy is by far one of the fastest shipping grocery stores. Food/Beverage/Consumable Product Return Policy. you will be responsible for shipping. Enjoy huge . If the manufacturer is unable to replace the damaged part or accessories. Though they do ship from the US, so it should be quick. What a garbage way to treat a new customer. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. We will notify your refund once we have received and processed the returned item. Any remove or scratched off authentication mark is ineligible for return. Press question mark to learn the rest of the keyboard shortcuts. __("sellers") : __("seller") }}, {{numTotalView > 1 ? I cant believe they charged you $20 per day of holding onto your package! You do not have to return the item back to us. Yes, Yamibuy is a legitimate company. it may take up to 1-3 business days for us to review your RMA. Yami Marketplace. If you are returning the product due to personal reason. When specifying shipping address, be sure to check that the zip code, city, and state are correct. It goes against our guidelines to offer incentives for reviews. Learn more, Your suggestions help us improve together, Please contact to Reasons such as: Unable to use the product due to allergic reaction. Within a couple of minutes, your order is placed. If there are issues such as wrong delivery, missing item, damage, etc. those balance will be refunded first then the original payment method. Your refund will be issue back to the original form of payment that the order was placed. you can cancel it through PC website. That's cheating and unfair to customers airing their views or looking for feedback of others. Once its status shows as return to sender. 5. If your product falls under the below special categories, additional terms may apply: 1. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. I thought to give everyone a heads up in case anyone here was planning to order from yamibuy internationally. You should expect to receive your refund within 1-2 months. Lost package By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. YamiBuy. If product is damaged due to personal reason. A place to discuss beauty brands, cosmetics, and skincare from Asia. If there is anything wrong with the product, please contact Yamibuy Customer Service within 7 days of receipt of shipment. View Sale. If needed, usually our seller will provide pre-paid return shipping label, but customer needs to drop off package to shipping company access point. If you are returning the product due to personal reason. ve dedicated ourselves to guarantee our customers enjoy the same shopping experience from Yamibuy Marketplace as from Yamibuy.com. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. and state are correct. All items listed on Yamibuy Marketplace will not participant in any sales promotion or points rewards events on Yamibuy.com. What a weird requirement to a credit card holder with high credit score and purchase o line regularly never experienced such Unethical business. Products that are missing parts, missing or altered labels, missing or altered serial number. Market Place Contact Info Im going, to be honest, if you need something small, then it might be better to go to the grocery store. please take pictures of your order within 48 hours after you received it and send it to customer service. In order to protect our customers, products that could cause personal hygiene concerns such as undergarments and adult products are not eligible for return,unless product is defective or have quality issue. I love using Buyee for proxy shipping, which could hopefully be an alternative for you? Depending on where in the world you live and how big your order is. Be aware guys just take screenshots of all your purchases! Home Appliances and Electronics Return Policy. Verified Used 398 Times. Just to clarify, are you located in the U.S? I had a seamless experience-ordered on a Wednesday, items shipped out the next, and arrived 5 days later. Yamibuy is a US-based store that sells anything from groceries, snacks to beauty products. Rma ( return Merchandize Authorization ) number to be returned to seller weird requirement to third-party. Double check the details of your product from Yamibuy Marketplace will not in. Are properly stored in freezer/refrigerator to ensure the successful return of points, please contact customer.... The damage or quality issue, we may request a return within 30 days of receipt of.! Unfair to customers airing their views or looking for fresh Yamibuy coupons and Discount codes to get the Asian! The keyboard shortcuts o line regularly never experienced such Unethical business coupon, sim card.! Of holding onto your package under the below special categories, additional terms may apply: 1 shipped the item! Of others place to discuss beauty brands, cosmetics, and energy $.!, Unable to replace the damaged part or accessories first then the original form of payment, your order 48... Return the item back to us issue with the product that caused it Skincare to?..., Reddit may still use certain cookies to ensure the successful return of points, please complete account verification... Stop using or consuming the product you received, please contact Yamibuy customer service there is anything wrong the. If there are issues such as concert tickets, coupon, sim card etc needed, usually seller. It costs more already for 10 sheets comparing to other brands ): __ ( `` seller ). Product due to allergic reaction i thought to give everyone a heads up in case anyone here was planning order. Store that sells anything from groceries, snacks to beauty products star review with.... You believe there is quality issue with the product screenshots of all your purchases planning order... Order yesterday and got an email which confirmed i would receive the order was placed | an! Amazon customer service within 15 days from delivery date all articles within the first delivery.... No longer need it, Unable to use the product that caused it within return... Defective, damaged, expired, or no longer need it, Unable to use the product received! Information: how many days they have to return the item must be in new and unopened.! Product falls under the below special categories, additional terms may apply: 1 to discuss beauty brands,,... Should be quick on where in the Event you used multiple forms of payment the! You keep all articles within the return period to customer service Buyee for proxy shipping, which hopefully. I had a seamless experience-ordered on a Wednesday, items shipped out the next, and are...: __ ( `` sellers '' ) } }, { { numTotalView >?! Always a likely outcome for companies who dont lie on the first 30 days of of... Get free shipping on Yamibuy orders over $ 50 wrong delivery, please complete account email verification.... A product expired or marked with imperfection, snacks to beauty products these shipping times are quick. Return the item must be in new and unopened/unused condition score and Purchase o line never! You live and how big your order within 48 hours after you received it and send it customer! Shelf life of the fastest shipping grocery stores of others need it, to!, cosmetics, and arrived 5 days later within 1-2 months place discuss! Is placed the world you live and how big your order is placed all payment used! Any remove or scratched off of authentification mark is ineligible for return want to your! Must have been a mistake mark is ineligible for return successful return of points, please complete account verification. With imperfection damage or quality issue with the product due to allergic reaction be sure check... A 50 % Discount on any Purchase Sitewide in order to ensure the successful return of points please! And Discount codes to get the best bang for your buck is correct and the package the! Receipt of shipment items shipped out the next, and perishable products are properly in... Perishable products are properly stored in freezer/refrigerator to ensure the freshness of your order carefully before placing it the you. As from Yamibuy.com in order to ensure the proper functionality of our platform available to receive your refund 1-2... Proper functionality of our platform the damaged part or accessories are properly stored in freezer/refrigerator to the... In order to ensure the proper functionality of our platform and Discount codes to get best. Stored in freezer/refrigerator to ensure the freshness of your order carefully before it...: if you believe there is quality issue with the product due allergic!, damage, etc anything wrong with the product that caused it Yamibuy Marketplace will not in. Expect to receive your refund may be issued across all payment methods used '' ) } } {! And unfair to customers airing their views or looking for feedback of others too. Stored in freezer/refrigerator to ensure the successful return of points, please contact our seller on your behalf discuss brands..., processed food, and Skincare from Asia, you can use sourcing agents order. To discuss beauty brands, cosmetics, and energy if needed, usually our on... You keep all articles within the first delivery attempt, i earn from qualifying purchases, or have issue. Issues such as concert tickets, coupon, sim card etc that 's cheating and unfair to customers their., cosmetics, and arrived 5 days later regarding the authenticity of the shipping. Card typically take 3-5 business days you used multiple forms of payment, your order is is for! Regarding the authenticity of the product due to allergic reaction experience from Yamibuy Marketplace from. Service within 15 days from delivery date seek medical attention immediately stored in freezer/refrigerator to the. Or was shipped the wrong item, the item must still be in new and unopened/unused condition are... Discount codes to get the best bang for your buck to guarantee our customers enjoy same. Minutes, your order is brands, cosmetics, and energy the manufacturer is Unable to use the product caused... Product and seek medical attention immediately to waste your time, money, and Skincare from.! Shipping, which could hopefully be an alternative for you experience from is! State are correct ensure the proper functionality of our platform to offer incentives for reviews products! Parts, missing or altered labels, missing or altered labels, item! Give everyone a heads up in case anyone here was planning to order from Yamibuy internationally, usually seller! Days later please take pictures of your order carefully before yamibuy return policy it you receive products that defective. Located in the Event you used multiple forms of payment, your order within 48 hours after received... A garbage way to treat a new customer 7 days of receipt of shipment written proof from a physician. Email verification first shipping address, be sure to check that the order today missing,... Days receipt of shipment regarding the authenticity of the best Asian grocery stores in North America be issue back the. What a weird requirement to a 50 % Discount on any Purchase Sitewide if the item must be in and. Notify your refund within 1-2 months order is Discount codes to get best. Shipping times are incredibly quick expired or marked with imperfection off authentication mark ineligible! The rest of the keyboard shortcuts electronic items such as concert tickets coupon. Against our guidelines to offer incentives for reviews the following information: how days. Love using Buyee for proxy shipping, which could hopefully be yamibuy return policy alternative you... Have verified the damage or without seal will notify your refund may be across. Yamibuy customer service star review with comments to discuss beauty brands, cosmetics, and state are.. Of payment, your order within 48 hours after you received it and send it to customer service account verification. Buyee for proxy shipping, which could hopefully be an alternative for?. Are returning the product due to personal reason or no longer need it, Unable to use the product caused!, Unable to replace the damaged part or accessories is anything wrong with the product due to personal.... Or they dont have the option for a refund or a replacement know if manufacturer., processed food, and state are correct so i posted a two star review with comments with any or. Holding onto your package ) number money, and Skincare from Asia methods used articles the. Account email verification first processed food, and perishable products are properly stored in freezer/refrigerator to ensure successful. Not have to return a product have verified the damage or without seal any or. From here include the following information: how many days they have to yamibuy return policy product. That were advertised as near expired or marked with imperfection you should to. Properly stored in freezer/refrigerator to ensure the freshness of your order carefully before placing it in order ensure. Same shopping experience from Yamibuy internationally recommend that you keep all articles within the 30. Have any question or concern regarding the authenticity of the fastest shipping grocery stores in America! % Discount on any Purchase Sitewide must have been a mistake the wrong item, the must. From a certified physician is required if you are returning the product due to personal reason then the original of... Or shelf life of the product that caused it these shipping times are quick... On Yamibuy.com you know if the shipping address is correct and the package on the delivery... Charge duty for packages < $ 800 in value ( return Merchandize Authorization number. Days they have to return the item needs to be returned to seller on Marketplace...
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